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Identity &
access management
Strengthening authentication and supporting application integration: MFA, SSO and the access lifecycle.
CYBERSECURITY · QUÉBEC, CANADA
Henri-ClaudeRidoré.
Cybersecurity Analyst
Understand threats. Protect identities.
Turn complexity into meaningful action.
IDENTITIES / DETECTION / AUTOMATION
My technology stackMicrosoft SentinelEntra IDCrowdStrikeMicrosoft DefenderAuth0
01 / EXPERTISE
A broader perspective.
Focused action.
Connecting identities, signals and tools to address everyday security challenges.
Identity &
⌁
Detection &
incident response
Analyzing signals, understanding alert context and guiding investigation and protective actions.
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Automation &
continuous improvement
Connecting tools, simplifying repetitive tasks and making technical procedures easier to follow.
Additional areas of practice: vulnerability management · PAM / CyberArk · Azure and Microsoft 365 governance · network security · user awareness.
02 / EXPLORATIONS & PROJECTS
Technology in practice.
Selected areas of practice and personal projects, presented without confidential information.
Strengthening authentication
Exploring MFA methods and SSO integration to balance access protection with user experience.
A connected environment
Connecting devices, bringing their status together and building useful automations with Home Assistant.
03 / PROFESSIONAL JOURNEY
From hands-on IT
to cybersecurity.
A career built in technical support, infrastructure and the protection of digital environments.
NOV. 2023 — PRESENT
Cybersecurity Analyst
Incident response, identity management and strengthening security posture.
- Managing the incident response lifecycle, from detection to remediation, in collaboration with the SOC.
- Implementing privileged access management, biometric authentication and endpoint protection solutions.
- Monitoring vulnerabilities with Tenable.io and coordinating mitigation with technical teams.
- Assessing project and architecture change risks; providing recommendations, documentation and follow-through.
FEB. 2022 — NOV. 2023
Systems & Security Administrator
A role connecting IT operations, security and cloud environments.
- Managing security alerts, firewalls, antimalware and email protection.
- Implementing security recommendations following an incident.
- Contributing to a Microsoft Azure migration, Québec Law 25 compliance efforts and user security awareness.
OCT. 2018 — FEB. 2022
Network & Support Technician
Day-to-day infrastructure administration and user support.
- Configuring servers, managing Active Directory accounts and contributing to infrastructure projects.
- Supporting endpoints, file and print services, IP telephony and users both on-site and remotely.
JUNE 2018 — OCT. 2018
IT Technician
Servers, workstations, Active Directory accounts and Exchange email. Remote troubleshooting and internal knowledge base documentation.
DEC. 2016 — APR. 2018
User Support Technician
Software troubleshooting, database optimization, user guidance and level 2 follow-up.
2008 — 2016
The foundations: support & hardware
Several IT roles covering computer diagnostics, repair and configuration, workstation updates, user assistance and customer service.
04 / EDUCATION
Learn. Go deeper.
Put it into practice.
Cybersecurity studies supported by technical training in networking and IT support.
2023
Certificate in Operational Analysis and Cybersecurity
Polytechnique de Montréal
2018
Attestation of College Studies (AEC) in Networking
Collège O’Sullivan de Québec
2016
Diploma of Vocational Studies (DEP) in IT Support
Centre de formation professionnelle de Fierbourg
2011
Undergraduate studies in Computer Science
Université de Montréal · Program not completed
Additional training & attestations
Technical training and attestations completed in 2016.
05 / ABOUT
Driven by
curiosity.
I’m Henri-Claude Ridoré, a cybersecurity analyst based in Québec City. My career began in IT support and grew into networking, systems administration and security. That hands-on background shapes how I assess risks and work with teams.
I enjoy understanding how systems work, connecting information and turning technical challenges into clear actions. My personal home automation lab is also a place to learn, experiment and build.
01 — UnderstandUnderstand the context before choosing a response.
02 — SimplifyMake security practical and accessible.
03 — ExperimentLearn by doing and put ideas to the test.
04 — ImproveRefine tools and ways of working.
06 / LET’S CONNECT
It starts with
a conversation.
Cybersecurity, digital identities or automation: let’s exchange ideas.
QUÉBEC, CANADA · ENGLISH / FRANÇAIS